Course curriculum

  • 01

    Welcome to this course

    • A few words from your instructors

  • 02

    Part 4 Principle 1

    • Begin with praise and honest appreciation
  • 03

    Part 4 Principle 2

    • Call attention to people’s mistakes indirectly
  • 04

    Part 4 Principle 3

    • Talk about your own mistakes before criticizing the other person
  • 05

    Part 4 Principle 4

    • Ask questions instead of giving direct orders
  • 06

    Part 4 Principle 5

    • Let the other person save face
  • 07

    Summing Up The Course

    • What have you learned

    • Final Quiz